Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.
Return Eligibility:
Items may be returned within 30 days of the delivery date provided they:
- Are unused and unworn
- Are in their original condition
- Include all original tags and packaging
- Show no signs of washing, alteration, or damage caused by the customer
Returns that do not meet these conditions may not qualify for a refund.
Non-Returnable Items:
Certain products may not be eligible for return, including:
- Gift cards
- Clearance or final sale items
- Personalized or custom-made products
- Items marked as non-returnable
Refund Process:
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be processed to your original payment method within several business days, depending on your payment provider.
Exchanges:
If you received a defective, damaged, or incorrect item, please contact us as soon as possible. Eligible items may be replaced or exchanged based on availability.
Return Shipping:
Customers are generally responsible for return shipping costs unless the return is due to our error or the product arrived damaged or defective.